Ooma review: pricing, features and setup
Ooma offers Ooma Office for small businesses and the Ooma Telo for homes. Ooma Office focuses on easy setup and a virtual receptionist; Ooma Telo replaces a home landline with a one-off device purchase.
Key features
- Ooma Office plans with no contract
- Virtual receptionist
- Mobile app
- Ooma Telo home base station
- Ooma Telo Air (Wi-Fi) and 4G options for homes
- Optional premium home plans
Plans and pricing
| Entry price | Checked | Source |
|---|---|---|
| $19.95 per user/month Ooma Office Essentials, no contract. Home: Ooma Telo device $99.99 with $0/mo Basic service plus taxes and fees | 11 October 2026 | Official pricing page |
Prices, taxes and promotions change often and can differ by country, billing term and plan size. Always check current pricing on the official page before you buy.
How to set up Ooma: step by step
- Start a trial or request a demo on the official Ooma website and choose a plan.
- Pick a new local or toll-free number, or request a port of your existing number.
- Add your users, then install the desktop and mobile apps (or connect desk phones).
- Set business hours, voicemail greetings and an auto attendant or call routing.
- Register an emergency address for each user and make test calls.
- Cancel your old phone service only after the number port completes.
What we like
- Very simple setup
- Home phone service with no monthly service fee on the Basic plan (taxes and fees apply)
- Clear per-user business pricing
- Works with existing home phones
Things to check before you buy
- Home: monthly taxes and fees still apply
- Telo device is a one-off purchase
- Compare Essentials, Pro and Pro Plus features
Our editorial score: 8.5 / 10
| Criterion | Score |
|---|---|
| Features | 4 / 5 |
| Value | 5 / 5 |
| Ease | 5 / 5 |
| Support | 4 / 5 |
| Integrations | 3 / 5 |
This is our editors' assessment using our published rating method, based on official information. It is not a user review.
Official links
- Website: www.ooma.com
- Pricing: official pricing page
- Apps: App Store · Google Play (store search; install the app published by Ooma)
Frequently asked questions
How much does Ooma cost?
On 11 October 2026 the official pricing page showed $19.95 per user/month (Ooma Office Essentials, no contract. Home: Ooma Telo device $99.99 with $0/mo Basic service plus taxes and fees). Prices change, so check current pricing.
Does Ooma have a free trial?
We could not confirm a free trial on 11 October 2026. Check Ooma's website for current offers.
Who is Ooma best for?
Micro businesses and homes that want a simple, reliable phone. Ooma offers Ooma Office for small businesses and the Ooma Telo for homes.
What are the main features of Ooma?
Key features include: Ooma Office plans with no contract; Virtual receptionist; Mobile app; Ooma Telo home base station; Ooma Telo Air (Wi-Fi) and 4G options for homes.
What are good alternatives to Ooma?
Popular alternatives include Vonage, Nextiva, Grasshopper.
Can I keep my number if I switch to Ooma?
In most cases, yes. Business VoIP providers can usually port local and toll-free numbers. Keep your old service active until the port completes.
Alternatives to Ooma
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