RingCentral review: pricing, features and setup
RingCentral is one of the largest cloud communications companies. Its RingEX platform combines a business phone system, video meetings and team messaging in one app for desktop, web and mobile.
Key features
- Unlimited domestic calling (Core plan)
- Business SMS and team messaging
- HD video meetings
- On-demand call recording
- AI Virtual Assistant and optional AI Receptionist
- Large app marketplace and CRM integrations
Plans and pricing
| Entry price | Checked | Source |
|---|---|---|
| $20 per user/month RingEX Core, shown as $20 paid annually ($30 also shown on the page, depending on billing/users) | 11 October 2026 | Official pricing page |
Prices, taxes and promotions change often and can differ by country, billing term and plan size. Always check current pricing on the official page before you buy.
How to set up RingCentral: step by step
- Start a trial or request a demo on the official RingCentral website and choose a plan.
- Pick a new local or toll-free number, or request a port of your existing number.
- Add your users, then install the desktop and mobile apps (or connect desk phones).
- Set business hours, voicemail greetings and an auto attendant or call routing.
- Register an emergency address for each user and make test calls.
- Cancel your old phone service only after the number port completes.
What we like
- All-in-one app for phone, video and chat
- Wide choice of integrations
- Strong admin and analytics tools
- Scales from small teams to large companies
Things to check before you buy
- Compare monthly and annual billing, as prices differ
- Some AI and contact-centre features are add-ons
- Free trial limits (users and phones) apply to new subscribers
Our editorial score: 8.9 / 10
| Criterion | Score |
|---|---|
| Features | 5 / 5 |
| Value | 4 / 5 |
| Ease | 4 / 5 |
| Support | 4 / 5 |
| Integrations | 5 / 5 |
This is our editors' assessment using our published rating method, based on official information. It is not a user review.
Official links
- Website: www.ringcentral.com
- Pricing: official pricing page
- Apps: App Store · Google Play (store search; install the app published by RingCentral)
Frequently asked questions
How much does RingCentral cost?
On 11 October 2026 the official pricing page showed $20 per user/month (RingEX Core, shown as $20 paid annually ($30 also shown on the page, depending on billing/users)). Prices change, so check current pricing.
Does RingCentral have a free trial?
Yes. RingCentral's official site offered a free trial or free access when we checked on 11 October 2026.
Who is RingCentral best for?
Growing teams that want calls, video and chat in one app. RingCentral is one of the largest cloud communications companies.
What are the main features of RingCentral?
Key features include: Unlimited domestic calling (Core plan); Business SMS and team messaging; HD video meetings; On-demand call recording; AI Virtual Assistant and optional AI Receptionist.
What are good alternatives to RingCentral?
Popular alternatives include Nextiva, Dialpad, 8x8.
Can I keep my number if I switch to RingCentral?
In most cases, yes. Business VoIP providers can usually port local and toll-free numbers. Keep your old service active until the port completes.
Alternatives to RingCentral
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